Sello

Scanning & redeeming

Add stamps and points

Adding stamps is the moment your loyalty program actually happens — so Sello's scanner is built to keep it under five seconds.

The Add flow

  1. Open Scan (the center button in the business app) — the scanner opens in Add mode.
  2. Pick the program — only needed if more than one is active; with a single program this step disappears.
  3. Set the amount — stamps default to 1 with a ± stepper; points show a number pad with quick-add amounts.
  4. Scan the customer's My code QR.
  5. Done — a confirmation shows the stamp count and the customer's name.

The configuration steps happen before the scan, so the moment with the customer at the counter is just: scan, done.

If the scan completes a card

The success screen offers Redeem it now — the customer can claim their reward on the same visit, without switching modes or re-scanning.

Multiple stamps at once

Buying three coffees for the office? Set the stepper to 3 before scanning. Same for points: enter the amount that matches the receipt.

Who can add stamps

Anyone on your team — but only at premises they're assigned to. See Roles and permissions.

No customer app?

Customers need the free Sello app to have a code to scan — that's what keeps every stamp real. Most businesses put a small QR at the till that downloads the app, so joining takes under a minute.

Join the waitlist

Sello is launching soon. Leave your email and we'll let you know the moment it's ready.